Neto for Legal
Law firms are not losing cases in the courtroom. They are losing them before the first conversation ever happens. Neto makes sure every inbound call, text, and inquiry becomes a client.
Contacts
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Response
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NETO FOR LEGAL
Most firms don't have a lead problem — they have a response problem
Roughly 35% of inbound calls go unanswered. Only 40% are picked up at all. In a market where speed decides outcome, that is a systemic failure — one costing the legal industry an estimated $109B every year. Clients are not waiting. They are not evaluating. They are choosing — and they choose whoever shows up first. Neto answers every call, text, web chat, and email instantly, qualifies the lead against your practice criteria, and hands it off warm (or takes it straight to a signed agreement).
Be First, Not Third
Sub-5-minute response times across voice, SMS, web chat, and email. 62–67% of legal clients hire the first firm that responds — Neto makes that firm yours.
Chase Dead Leads
Re-engage cold leads already sitting in your CRM. Firms see a 43× return on Neto spend from opportunities they had written off.
Qualify & Sign In One Call
Every lead qualified against your firm's real practice criteria, handed off warm — or taken all the way to a signed representation agreement mid-call.
24/7 Coverage
Cut after-hours call center costs by 65% on average. Never miss an inquiry at 2am, over lunch, or during a trial.
NETO FOR LEGAL
Built on the three agents every firm needs
Neto deploys purpose-built AI agents that work together to eliminate intake gaps entirely — the kind of patient, persistent, genuinely helpful engagement the best of us aspire to, at a scale no human team can sustain alone.
Intake Agent
Handles every after-hours and overflow call. Qualifies leads in real time, sends and walks clients through your representation agreement, and executes it before the call ends. 65% average reduction in after-hours call center costs.
Chase Agent
Re-engages the cold leads already sitting in your CRM — calling, texting, and following up across channels until a case is signed or definitively closed. 43× return on Neto spend from leads you had written off.
Reception Agent
Full-time virtual receptionist, 24/7. Greets callers, answers common questions, routes inquiries — with the consistency of your best front-desk hire at unlimited scale.
Follow 3 steps to deploy AI in your business
1. Create Account on Neto
2. Guided Virtual Agent Training
3. We'll Setup Integrations
Get started in just a few hours
NETO FOR LEGAL
The money is already in your pipeline. Neto captures it.
Firms that implement Neto don't just improve their intake — they stop losing cases they already paid to acquire. Up to 400% higher lead conversion from sub-5-minute response times. 43× return on dead leads re-engaged through Chase. 65% reduction in after-hours call center costs. Marketing dollars work harder. Staff works smarter. Growth becomes intentional, not accidental. From call to client, faster.
Every call, every follow-up, every chair filled
Concrete scenarios where Neto lifts revenue that's already sitting in your workflow.
After-hours personal-injury intake
A prospect calls at 11pm after an accident. A voicemail is effectively a lost case — 62% of legal clients hire the first firm that responds.
Answers on the first ring, qualifies against your criteria, and books them onto a partner's calendar before they call the next firm on Google.
Recycling your cold CRM pipeline
Thousands of leads went cold after one or two follow-up attempts. The marketing dollars are already spent — the revenue is sitting in your CRM.
Works the dead pipeline across voice, SMS, and email until every lead is either signed or definitively closed — 43× return on Neto spend.
Signing the representation agreement mid-call
Qualified callers hang up saying "send me the paperwork" — and most never send it back.
Texts the agreement during the call, walks the client through it line by line, and gets it executed before the line drops.
Consult follow-up that never lapses
A prospect took the consult but went quiet. Most firms make one or two retries before the lead drops out of the queue.
Persistent multi-touch cadence that keeps the conversation going through objections, scheduling conflicts, and silence.
Reception you never have to apologize for
Your front desk juggles client check-ins, billing questions, and new prospects — and drops calls when the lobby gets busy.
Greets, answers common questions, and routes inquiries to the right team member with the consistency of your best front-desk hire at unlimited scale.
Bilingual intake without a second hire
A large share of callers prefer Spanish, Mandarin, or Haitian Creole — and you lose them the moment they realize your team only speaks English.
Detects language in the first 3 seconds and continues the conversation natively, with full transcript translation for your team.
From signed contract to live in 30 days
A four-phase rollout designed to get your agents answering real calls in a month — without disrupting the team you have today.
We map your intake workflow, qualification criteria, and call patterns end-to-end.
- Kickoff call + workflow audit
- Practice criteria and FAQ capture
- Channel & integration scope locked
Your agents are configured, voiced, and trained on your real intake playbook.
- Persona, voice, and tone tuning
- CRM, calendar, and e-sign integrations
- Live transfer paths and after-hours rules
Run live calls in shadow mode, measure outcomes, and refine before full cutover.
- Shadow-mode calls with daily review
- Transcript scoring + agent calibration
- Reporting wired into your dashboards
Cut over to live traffic with white-glove monitoring through the first month.
- Phone numbers and routing live
- Daily syncs through ramp
- Outcome reporting in your inbox
Works with the tools
your firm already runs on
Neto plugs directly into your case management, CRM, and e-signature stack — no rip-and-replace required.
Integration Partners
Legal-specific questions, answered
The questions we hear most often from practices evaluating Neto.
Speak with Neto and upgrade your law firm
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